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3 The Quintet
Churchfield Road
Walton-on-Thames
Surrey
KT12 2TZ
Tel: +44 (0)1932 226 793

Impact

Company Profile

Market research consultancy delivering strategic advantage, customer centricity and sustainable futures. We have the knowledge and flexibility to interpret and distil insights that influence action.

Strengthened by our advanced analytics and underpinned by behavoural science, our expertise spans energy, water, EVs and business services to health, food & drink and retail.

Our specialisms

Sectors

Drinks (Alcoholic), Drinks (Non-alcoholic), Energy/Utilities, Environmental, Finance/Investment – Business, FMCG – General, Food, Healthcare, Non-Profit, Retail, Telecoms/Mobile/Internet, Tobacco, Toiletries/Beauty Products, Travel/Tourism

Expertise

Advertising, Analytics, Behaviour Insights, Brand/Branding, Business-to-Business, Concept Testing, Consumer, Customer Communities, Customer Experience, Customer Loyalty, Data Analytics, Emerging Markets, Employee Research, International, Multi-Mode Fieldwork, New Product Development, Online Panels, Packaging/Design, Pricing, Product Testing, Usage & Attitude

Services

Ad hoc, Advanced Statistical Techniques, CAPI, CATI, Co-creation, Consultancy, Continuous, CX Benchmark Studies, Deliberative Research, Depth Interviews, Desk Research, Face-to-Face, Focus Groups/Group Discussion, Foreign Languages, Literature reviews, Multivariate Stats and Modelling, Online Research/CAWI, Qualitative, Quantitative, Questionnaire Design, Telephone Interviewing

Participant types

Business decision makers, Ethnic minorities, LGBTQIA+, Neurodiversity, Older people, People with medical conditions, People with mental health conditions, People with physical disabilities, Seldom heard audiences, Vulnerable adults

Research location(s)

Africa, Central Europe, Eastern Europe, France, Northern/Western Europe, Republic of Ireland, South America, UK, USA, Worldwide

Our people

Senior Contacts

Tom Gould (Head of Consumer & Services)

David Pearmain (CFO)

Chris Ralph (Head of Utilities)

Darryl Swift (CEO)

Breakdown of Personnel

Admin/Support staff: 5

Executive/Research staff: 10

Total Number of Employees: 11 to 20

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